bd235's Privacy Policy
Our complete and transparent policy on how your personal information is collected, stored, and protected on the bd235 platform is described in detail here.
Introduction & Scope
bd235 is a trusted online betting and casino platform for players in Bangladesh. We believe your personal privacy is a fundamental right. This Privacy Policy ("Policy") describes how bd235 ("we", "our", "platform") collects your information, how it is used, with whom it may be shared, and what your rights are.
This Policy applies to the bd235 website, mobile version, and all related services. By creating an account on our platform or using our services, you are agreeing to this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
Information We Collect
bd235 collects various types of information to operate its services smoothly. The categories of that information are described in detail below:
2.1 Information You Provide Directly
When you create an account or contact us, you provide certain information yourself. This includes:
- Full name and date of birth
- Email address and mobile number
- Username and password
- Documents required for identity verification (national ID card or passport)
- Payment-related information — bKash, Nagad, or Rocket account numbers
- Details of messages or complaints you send for support
2.2 Information Collected Automatically
When you use our platform, some information is collected automatically. This includes:
- IP address and device type
- Browser type and operating system information
- Page views, login times, and session details
- Gaming history and transaction records
- Information obtained from cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may receive relevant information from identity verification services or payment processors. This information is used solely to prevent fraud and ensure the security of our services.
Use of Information
bd235 uses your information for the following purposes:
3.1 Account Management & Service Delivery
- To create, manage, and secure accounts
- To process deposit and withdrawal transactions
- To deliver information about bonuses, promotions, and rewards
- To verify user identity and confirm age
3.2 Security & Compliance
- To prevent fraud, money laundering, and illegal activity
- To support the implementation of responsible gaming policies
- To comply with applicable laws and regulations
- To maintain records required for dispute resolution
3.3 Communication & Customer Support
- To provide support via live chat or email
- To send important notifications related to accounts or transactions
- To inform you of changes to our policies or services
3.4 Platform Improvement
- To analyse user experience and improve service quality
- To identify and resolve technical issues
- To test and develop new features and services
Information Sharing & Disclosure
bd235 does not sell your personal information to third parties for commercial purposes. However, information may be shared in certain circumstances:
4.1 Service Provider Partners
We work with trusted third parties who carry out specific functions on our behalf — such as identity verification, payment processing (bKash, Nagad, Rocket), and data analytics. These partners are given only the information necessary to perform their functions and are bound by strict confidentiality agreements.
4.2 Legal Obligations
If disclosure of information is required by a court order, legal process, or a lawful request from a government authority, bd235 will comply. Where possible, we will attempt to notify you before such disclosure.
4.3 Fraud Prevention
In cases of suspected activity, fraud, or threats to the safety of our users, relevant information may be shared with security experts or authorities as needed.
Section 5Cookies & Tracking Technology
bd235 uses cookies and similar technologies on its platform. Cookies are small text files stored in your browser that help us remember information about your session.
5.1 Types of Cookies We Use
- Essential Cookies: These are necessary to maintain login sessions and operate the platform's core functionality.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to analyse platform usage and improve service quality.
5.2 Cookie Controls
You can disable cookies through your browser settings. Please note, however, that disabling cookies may cause some platform features to not work properly.
Data Security
bd235 adopts industry-standard security measures to protect your personal information. Our security practices include:
- SSL Encryption: All communications on our platform are secured through SSL (Secure Socket Layer) encryption.
- Sensitive information is stored in encrypted form.
- Regular security audits are conducted to identify security vulnerabilities.
- Only authorised personnel can access your information, and they are subject to strict confidentiality policies.
- Password hashing and secure session management are used to protect user accounts.
Data Retention Period
bd235 retains your personal information for as long as a valid reason exists:
- For as long as your account is active and as needed to provide services.
- For the period required to meet legal or regulatory obligations.
- Financial transaction records may be retained for an extended period for audit purposes.
- Even after an account is closed, some information may be kept for a specified period due to legal requirements.
Once the need has passed, your information will be securely deleted or anonymised.
Your Rights
As a user of bd235, you have the following rights over your own information:
8.1 Right to Access Information
You may ask what information bd235 holds about you. Upon request, we can provide you with a summary of your stored information.
8.2 Right to Correct Information
If any of your personal information is incorrect or incomplete, you may request a correction. This can be done by logging into your account or by contacting our support team.
8.3 Right to Request Deletion
In certain circumstances you may request the deletion of your personal information. However, information that is required to be retained for legal or regulatory reasons may not be immediately deletable.
8.4 Objection to Processing
In some cases you may object to the processing of your information for a specific purpose. We will evaluate your request on reasonable grounds.
8.5 How to Exercise Your Rights
To exercise any of these rights, please contact our support team. We will verify your identity and respond as quickly as possible.
Section 9Protection of Minors
bd235's services are for adults aged 21 or older only. We do not knowingly collect any personal information from minors. If we are informed that a minor's information has been collected inadvertently, we will delete it immediately and cancel the associated account.
If a parent or legal guardian believes their child has provided information to bd235, please contact us.
Policy Changes
bd235 may update this Privacy Policy from time to time. Amendments may be made due to service improvements, the introduction of new technology, or changes in law.
For significant changes, we will notify users by email or through a notice on the platform. The "Last Updated" date will be shown at the top of the Policy. Continued use of the platform after changes have been made will be considered your acceptance of the revised Policy.
We advise you to review this page regularly so that you are always up to date with the latest Policy.
Section 11Third-Party Links
If the bd235 platform contains links to any third-party websites, those websites have their own separate privacy policies and bd235 is not responsible for them. We advise you to read the privacy policy of any third-party site you visit.
Contact & Support
If you have any questions or concerns about this Privacy Policy, our support team is always ready to help.
To learn more, please also visit our Terms & Conditions and Responsible Gaming pages.